Frequently Asked Questions (13 entries)

• Where does your service area extend to?
  We start our pick up route in North Burnaby and go as far as Holdom and Lougheed and then return to provide our service to most of Coquitlam, Port Coquitlam, and ...
• How will I know how my dog's day was?
  We send a bunch of pictures directly to that day's hiker's parents during the hike so that they can feel very jelous of not being there and having a good time ...
• What happens if I forget to cancel a schedule hike at least 48 hours in advance?
  Chances are that you still will be charged for the hike since we would have rejected a potential hiker to hold your spot. This is not a guarantee mind you we ...
• What is the initial interview for? Can my dog fail?
  It is not a test! We simply want to meet you and your puppy so we can bond a little. On their first hike the dogs usually don't understand what is ...
• Do I have to be home when my dog is picked up or dropped off?
  No, most of our clients either have a key lock box and they let us know the access code, that way they have control over the possession of the key to ...
• Should I feed my dog before or after the hike?
  We highly recommend that the dogs get fed at least 3 hours before pick up to avoid car sickness or bloat (stomach torsion) while running. They can eat after the hike ...
• How old does my puppy need to be to start hiking?
  Since the nature of our service is quite rugged, the puppies bones and joints need to be strong and developed enough to endure jumping on logs and running through the bush. ...
• Can my miniature/senior dog go on the hikes?
  You know your pal better than anybody else and have a good idea of their energy level. Luke is our smallest (7 lbs) and he walks by my side making sure ...
• What do the dogs do while they are not hiking?
  The pick up and drop off process usually takes up 2.5 hrs of our day depending on the route, the rest they are horsing around in the wild. We might take ...
• How do I download a picture I like?
  If there is a photo of your puppy that you really like you are welcome to have it! Just click here and it will take you to the Boneheads Smugmug page. ...
• I bought a teambuy Coupon? What's the deal with that?
  If you purchase a teambuy coupon or two then ALL hikes must be used on a consecutive weekly basis after starting them. Eg Wed March 9th, Wed March 16th, Wed March ...
• Do you take husbands or boyfriends?
  Yes we do but we usually charge extra because they don't like the treats that we give them. Big babies.. ;-)
• Hey I noticed you guys require dog licenses. Where do I get that?
  It's easy enough to search for your city's website and then search for dog licenses but why do that when we have it all here for you! Tadaa. Burnaby ...